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LAST UPDATED: OCTOBER 2026
Go! Toys and Games LLC ("Go! Toys and Games LLC," "we," "us," or "our") provides its services to you subject to the following notices, terms and conditions. These Terms of Use apply to the gotoysandgames.com website (www.gotoysandgames.com) (the "Site") and any other digital platforms, services, tools, and technologies owned or operated by Go! Toys and Games LLC, now existing or developed in the future, where these Terms of Use are referenced or linked.
PLEASE BE ADVISED THAT BY USING THIS SITE IN ANY MANNER, INCLUDING BROWSING, SUBMITTING A FORM, OR USING AUTOMATED TOOLS SUCH AS CRAWLERS, ROBOTS, OR DATA MINING TOOLS, YOU AGREE TO FOLLOW AND BE BOUND BY THESE TERMS OF USE, AS WELL AS GO! RETAIL GROUP'S PRIVACY POLICY. If you do not accept all of these Terms & Conditions, you must immediately stop using the Site.
ABOUT GO! TOYS AND GAMES
Go! Toys and Games LLC is a subsidiary of Calendar Holdings LLC, doing business as Go! Retail Group. The Site provides information about our Go! Toys, Games & Calendars retail stores and the products we carry, including Snoozimals and Tiny Headed Kingdom. Tiny Headed Kingdom is a licensed brand owned by its licensor and is not a subsidiary or affiliate of Go! Toys and Games LLC.
Other Go! Retail Group websites have their own Terms of Use, which govern your use of those websites. These Terms of Use apply only to the Site.
PRIVACY
Please review our Privacy Policy to understand our information collection and use practices. The Privacy Policy is incorporated into these Terms of Use in its entirety.
CONTENT
All content included on the Site, including website design, text, graphics, logos, images, audio clips, video, data, music, software, and other material (collectively "Content") is the owned or licensed property of Go! Toys and Games LLC or its suppliers or licensors, and is protected by copyright, trademark, patent or other proprietary rights. The compilation (meaning the collection, arrangement, and assembly) of all content on this Site is the exclusive property of Go! Toys and Games LLC and is protected by United States and international copyright laws. Go! Toys and Games LLC and its suppliers and licensors expressly reserve all intellectual property rights in all Content.
Some content on our Site may be drafted or enhanced using artificial intelligence (AI). All AI-assisted content is reviewed by a human editor before it's published.
LICENSE AND ACCESS
Go! Toys and Games LLC grants you a limited license to access and make personal use of the Site and the Content for NONCOMMERCIAL PURPOSES ONLY and only to the extent such use does not violate these Terms of Use including, without limitation, the prohibitions listed in the "USE OF SITE" section of these Terms of Use. You may download, print, and copy Content for personal, noncommercial purposes only, provided you do not modify or alter the Content in any way, delete or change any copyright or trademark notice, or violate these Terms of Use in any way. Any other use, including the reproduction, modification, distribution, transmission, republication, or display of the content, images and software on this Site is strictly prohibited. Accessing, downloading, printing, posting, storing, or otherwise using the Site or any of the Content for any commercial purpose, whether on behalf of yourself or on behalf of any third party, constitutes a material breach of these Terms of Use. The Site is intended for use by individuals 18 years of age or older. If you are under 18, you may use this Site only with the permission and supervision of a parent or guardian. If you are under the age of majority in your state of residence, a minor, your parent or legal guardian must agree to these terms on your behalf and you may only access and use the website with permission from your parent or legal guardian.
AGE OF USERS
Our products and services are marketed for and directed towards purchase by adults or with the consent of adults. Individuals under the age of 18 ("Minors") are not permitted to use Go! Toys and Games LLC websites without the supervision of a parent or legal guardian. Furthermore, we do not knowingly collect or solicit personal information from children under the age of 18 or knowingly allow such persons to submit personal information on our websites. Should we learn that someone under the age of 18 has provided any personal information to or on any of the Go! Toys and Games LLC websites, we will remove that information as soon as possible.
TRADEMARKS
Graphics, logos, page headers, button icons, and scripts included on the Site are trademarks or trade dress of Go! Toys and Games LLC, Calendar Holdings LLC, or their affiliates in the U.S. and other countries. Our trademarks and trade dress may not be used in connection with any product or service that is not ours, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Go! Toys and Games LLC, Calendar Holdings LLC, or their affiliates. Tiny Headed Kingdom and all other trademarks not owned by Go! Toys and Games LLC, Calendar Holdings LLC, or their affiliates that appear on this Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Go! Toys and Games LLC.
UNAUTHORIZED USE OF BRAND AND INTELLECTUAL PROPERTY
All trademarks, logos, and branding associated with Go! Toys and Games are the exclusive property of Go! Toys and Games LLC, Calendar Holdings LLC, or their affiliates. Any unauthorized use of our intellectual property, including but not limited to the creation of fraudulent websites that impersonate our brands, is strictly prohibited and constitutes a violation of applicable law.
Transactions on Unauthorized Websites: Go! Toys and Games LLC is not responsible for any transactions, purchases, or exchanges of information that occur on websites not operated by us. We cannot process returns, refunds, or provide customer support for purchases made on fraudulent or unauthorized websites, even if they use our branding, logos, or similar domain names.
We actively monitor for and report unauthorized use of our brands to hosting providers, domain registrars, and law enforcement. If you encounter a website using our branding that you believe may be unauthorized, please report it immediately to our support team at 1-855-746-4263 or through our Contact page.
USE OF SITE
This Site or any portion of this Site may not be reproduced, modified, distributed, transmitted, duplicated, copied, sold, resold, scraped, crawled or otherwise exploited for any commercial purpose that is not expressly granted by Go! Toys and Games LLC. Go! Toys and Games LLC reserves the right to refuse service in its discretion, including, without limitation, if Go! Toys and Games LLC believes that user conduct violates these Terms of Use, applicable law or is harmful to the interests of Go! Toys and Games LLC and its affiliates. Go! Toys and Games LLC further reserves the right to pursue any legal action against any user who violates the terms, conditions and notices contained on this Site.
As a condition of your use of this Site, you warrant to Go! Toys and Games LLC that you will not (and will not assist or encourage any third party to) use the Site in any way or for any purpose that is unlawful or is prohibited by these Terms of Use. Whether on behalf of yourself or on behalf of any third party, YOU MAY NOT:
MODIFICATION AND TERMINATION
Go! Toys and Games LLC may at any time: (i) modify or discontinue any part of the Site; or (ii) offer opportunities to some or all Site users. Go! Toys and Games LLC reserves the right to make changes to these Terms of Use at any time, without prior notice, and such changes will be effective immediately upon being posted on the Site. Each time you use the Site, you should review the current Terms of Use. You can determine when these Terms of Use were last revised by referring to the "LAST UPDATED" legend at the top of these Terms of Use. Your continued use of the Site will indicate your acceptance of the current Terms of Use; however, any material change to these Terms of Use after your last usage of the Site will not be applied retroactively. Except for such material changes, the Terms of Use that were in effect at the time any claim or dispute arose between you and us will be applied.
Go! Toys and Games LLC reserves the right, without notice and in its sole discretion, to terminate your use of the Site and to block or prevent future access to and use of the Site (i) if you violate any of these Terms of Use, (ii) for any other reason, or (iii) for no reason. Upon any such termination, your right to use the Site will immediately cease.
You agree that we shall not be liable to you or any third party for any termination of your access to the Site. Upon termination, all provisions of these Terms of Use which are, by their nature, intended to survive termination, all representations and warranties, all limitations of liability, and all indemnities shall survive such termination.
FORMS AND SUBMISSIONS
The Site includes forms you can use to contact us, sign up for email or text message updates, or let us know you are interested in carrying our products. Any information, comments, ideas, or other content you submit through or to the Site (collectively, "Submissions") must be accurate and must comply with these Terms of Use. Personal information you include in a Submission is handled as described in our Privacy Policy. If you sign up for email updates, you can unsubscribe at any time using the link in any email we send.
Submitting a wholesale inquiry form tells us you are interested in carrying our products. It does not create a wholesale account, order, or agreement, and we are not obligated to respond to or accept any inquiry.
You agree that any Submission: will not violate or facilitate the violation of any law or regulation; will not violate any right of a third party, including copyright, trademark, privacy, or publicity rights; will not cause injury to any person or entity; and will not contain, or provide links to, obscene, profane, or threatening language, malware, political campaigning, commercial solicitation, chain letters, mass mailings, any form of "spam", or any material that could be considered harmful, sexually explicit, exploitative, indecent, lewd, violent, abusive, or degrading. You are solely responsible for the Submissions you send, and Go! Toys and Games LLC assumes no liability for any Submission sent by you.
Do not send us any confidential information or original creative materials such as stories, product ideas, computer code or original artwork through the Site. Except for personal information, which is handled as described in our Privacy Policy, any Submission you send is non-confidential, and you grant to Go! Toys and Games LLC a non-exclusive, sub-licensable, fully paid-up, perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, adapt, publish, and create derivative works from such Submission, all without compensation to you. You represent and warrant that you have all rights necessary to grant this license. You further irrevocably waive any "moral rights" or other rights with respect to attribution of authorship or integrity of materials regarding Submissions that you may have under any applicable law under any legal theory.
MOBILE SERVICES
Go! Toys and Games LLC may include certain services that are available to you via your mobile phone or other mobile device if you have subscribed to them, including the ability to receive and reply to messages from Go! Toys and Games and access certain other features (collectively the "Mobile Services"). Although Go! Toys and Games LLC does not charge you for these Mobile Services, your mobile carrier's normal messaging, data, and other rates and fees will still apply to your use of the Mobile Services. In addition, downloading, installing, or using certain Mobile Services may be prohibited or restricted by your mobile carrier, and not all Mobile Services may work with all carriers or devices. Therefore, you are responsible for checking with your mobile carrier to determine if the Mobile Services are available for your mobile devices, what restrictions, if any, may be applicable to your use of the Mobile Services, and how much they will cost you.
MOBILE TERMS AND CONDITIONS
These terms and conditions apply to SMS text messages sent by Go! Toys and Games. These messages can be recurring or one-time SMS text messages. You may cancel the SMS service at any time. Just text "STOP" in response to the text message you received. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from that particular short code or number, as applicable. If you want to restart the text messages, you will need to provide your consent again.
ACCESSIBILITY STATEMENT
Go! Toys and Games is committed to providing an accessible experience for everyone. To learn more about our approach, please read our Accessibility Statement. If you experience any issues, please visit our Contact page or call 1-855-746-4263.
FILTERING
Pursuant to 47 U.S.C. Section 230(d) as amended, we hereby notify you that parental control protections (such as computer hardware, software or filtering services) are commercially available that may assist you in limiting access to material that is harmful to minors. Information identifying current providers of such protections is available on the following website: OnGuard Online (http://onguardonline.gov/). Please note that we do not endorse any of the products or services listed at such site.
To the fullest extent permissible by applicable law, you agree to indemnify and hold Go! Toys and Games LLC and its affiliates, licensors, directors, officers, members, managers, employees, agents, and representatives, harmless from and against any damages or losses of any nature whatsoever (including attorneys' fees and court costs) arising from any claim, cause of action, suit or demand of any third party due to, arising out of or related to (a) your access to the Site, (b) your use of the Site, (c) any Submission sent by you, or (d) your breach of these Terms of Use.
DIGITAL MILLENNIUM COPYRIGHT ACT
Go! Toys and Games LLC's policy is to respond to notices of alleged infringement that comply with the Digital Millennium Copyright Act ("DMCA"). Copyright-infringing materials found on the Site can be identified and removed via our process listed below, and you agree to comply with such process in the event you are involved in any claim of copyright infringement to which the DMCA may be applicable.
If you believe in good faith that your work has been copied in a way that constitutes copyright infringement, please provide Go! Toys and Games LLC's copyright agent the written information specified below. Please note that this procedure is exclusively for notifying Go! Toys and Games LLC that your copyrighted material has been infringed. Go! Toys and Games LLC does not and will not make any legal decisions about the validity of your claim of infringement or the possible defenses to a claim. When a clear and valid notice is received pursuant to the guidelines set forth below, Go! Toys and Games LLC will respond by either taking down the allegedly infringing content or blocking access to it. Go! Toys and Games LLC may contact the notice provider to request additional information. Under the DMCA, Go! Toys and Games LLC is required to take reasonable steps to notify the user who posted the allegedly infringing content ("Alleged Infringer"). The Alleged Infringer is allowed under the law to send Go! Toys and Games LLC a counter-notification. Notices and counter-notices are legal notices distinct from regular Site activities or communications. We may publish or share them with third parties in our sole discretion (in addition to producing them pursuant to a subpoena or other legal discovery request). Anyone making a false or fraudulent notice or counter-notice may be liable for damages under the DMCA, including costs and attorneys' fees. Any person who is unsure of whether certain material infringes a copyright held by such person or a third party should contact an attorney.
To file a DMCA notice, the copyright owner must send in a written letter by fax, regular mail, or email only. We reserve the right to ignore a notice that is not in compliance with the DMCA, and we may, but are not obligated to, respond to a non-compliant notice.
A DMCA notice must:
LINKS TO THIRD PARTY SITES
The Site may contain links to other websites, including our brand websites, social sites, and partner sites, and interactive functionality interacting with the websites of third parties ("Linked Sites"). Go! Toys and Games LLC is not responsible for the contents of any Linked Site not operated by us, including, without limitation, any link contained in a Linked Site, or any changes or updates to a Linked Site. Go! Toys and Games LLC does not endorse or make any representations about any third-party Linked Site, any information, software or other products or materials found in a Linked Site, or any results that may be obtained from using these links. Our brand websites are governed by their own Terms of Use.
Before enabling any sharing functions of the Site to communicate with any such website or otherwise visiting any such website, Go! Toys and Games LLC strongly recommends that you review and understand the terms and conditions, privacy policies, settings and information-sharing functions of each such third-party website. The links and interactive functionality for third-party sites on the Site do not constitute an endorsement by Go! Toys and Games LLC of such third-party sites. Other sites may link to the Site with or without our authorization, and we may block any links to or from the Site. YOUR USE OF THIRD-PARTY WEBSITES AND RESOURCES IS AT YOUR OWN RISK.
LINKING TO THE SITE
Linking to the Site from another website ("Linking Site") is only allowed under the following conditions. A Linking Site may link to, but not replicate, the Site's content. A Linking Site shall not create a frame, browser or border environment to the Site's content and a Linking Site shall not imply that Go! Toys and Games LLC is endorsing it or its products. The Linking Site shall not misrepresent the Linking Site's relationship with Go! Toys and Games LLC, shall not provide false information about Go! Toys and Games LLC's products or services, and shall not unlawfully use the copyrights or trademarks owned by Go! Toys and Games LLC or others. Linking Sites shall abide by any and all applicable laws.
LIMITATION OF LIABILITY
THIS SITE IS PROVIDED BY GO! TOYS AND GAMES LLC ON AN "AS IS" BASIS. GO! TOYS AND GAMES LLC MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, GO! TOYS AND GAMES LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. GO! TOYS AND GAMES LLC OR ITS EMPLOYEES, DIRECTORS, OFFICERS, OR AGENTS WILL NOT BE LIABLE FOR ANY DIRECT OR INDIRECT DAMAGES OF ANY KIND ARISING FROM THE USE OF, OR INABILITY TO USE, THIS SITE. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL LOSSES AND DAMAGES OF ANY KIND (WHETHER GENERAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, INCOME, OR PROFITS), WHETHER IN CONTRACT OR TORT, EVEN IF GO! TOYS AND GAMES LLC HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. IF YOU ARE DISSATISFIED WITH THE SITE, ANY CONTENT ON THE SITE, OR THESE TERMS & CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OF LIABILITY SET FORTH ABOVE, SO THIS LIMITATION OF LIABILITY MAY NOT APPLY TO YOU, AND YOU MAY HAVE RIGHTS ADDITIONAL TO THOSE CONTAINED HEREIN. THE FOREGOING PARAGRAPH SHALL NOT APPLY TO RESIDENTS OF NEW JERSEY. WITH RESPECT TO RESIDENTS OF NEW JERSEY, GO! TOYS AND GAMES LLC OR ITS EMPLOYEES, DIRECTORS, OFFICERS, OR AGENTS SHALL NOT BE LIABLE FOR ANY LOSSES OR DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SITE, OR ANY MATERIALS THEREIN UNLESS SUCH DAMAGES OR INJURIES ARE THE RESULT OF GO! TOYS AND GAMES LLC'S NEGLIGENT, FRAUDULENT, OR RECKLESS ACTS OR INTENTIONAL MISCONDUCT.
EACH PROVISION OF THESE TERMS & CONDITIONS THAT PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS TO ALLOCATE THE RISKS UNDER THE AGREEMENT BETWEEN YOU AND GO! TOYS AND GAMES LLC. THIS ALLOCATION IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN YOU AND GO! TOYS AND GAMES LLC. THE LIMITATIONS IN THIS SECTION WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE(S).
To the fullest extent permitted by applicable law, Go! Toys and Games LLC's total liability for any claim arising out of or relating to these Terms of Use or the Site shall not exceed the amount paid by the user, if any, to Go! Toys and Games LLC through the Site giving rise to the claim. This limitation applies regardless of the form of action, whether in contract, tort (including negligence), strict liability, or otherwise.
On the Site, we may display names, marks, products, advertisements, or services of third parties, pop-up texts, or links to third party sites. THE SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS, AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE (COLLECTIVELY, THE "SITE CONTENTS") ARE PROVIDED BY GO! TOYS AND GAMES LLC ON AN "AS IS," "AS AVAILABLE" BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND. GO! TOYS AND GAMES LLC MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE, THE ACCURACY OR COMPLETENESS OF THE SITE CONTENTS, OR THAT EMAILS SENT FROM GO! TOYS AND GAMES LLC ARE FREE OF MALWARE OR OTHER HARMFUL COMPONENTS. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMITTED BY LAW, GO! TOYS AND GAMES LLC DISCLAIMS ANY AND ALL REPRESENTATIONS AND WARRANTIES WITH RESPECT TO THE SITE AND THE SITE CONTENTS, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE OR USE. IN NO EVENT WILL WE BE LIABLE, DIRECTLY OR INDIRECTLY, TO ANYONE FOR ANY DAMAGE OR LOSS ARISING FROM OR RELATING TO ANY USE, CONTINUED USE, OR RELIANCE ON ANY ADVERTISEMENT DISPLAYED ON THE SITE, ANY PRODUCTS, SERVICES, OR OTHER MATERIALS RELATING TO ANY SUCH ADVERTISEMENT, ANY LINKED THIRD PARTY SITE, OR ANY LINK CONTAINED IN A LINKED SITE. If you decide to link to any such third party sites, you do so entirely at your own risk.
JURISDICTIONAL ISSUES
The Site is controlled and operated by Go! Toys and Games LLC from the United States, and is not intended to subject Go! Toys and Games LLC to the laws or jurisdiction of any state, country or territory other than that of the United States. Go! Toys and Games LLC does not represent or warrant that the Site or any part thereof is appropriate or available for use in any particular jurisdiction other than the United States. In choosing to access the Site, you do so on your own initiative and at your own risk, and you are responsible for complying with all local laws, rules and regulations. We may limit the Site's availability, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion.
INDEMNIFICATIONS AND DEFENSE
As a condition of the use of the Site, you agree to defend, indemnify, and hold harmless Go! Toys and Games LLC and its respective employees, directors, officers, agents, vendors, and suppliers from and against any liabilities, losses, investigations, inquiries, claims, suits, damages, costs, and expenses (including, without limitation, reasonable attorneys' fees and expenses) (each, a "Claim") arising out of or otherwise relating to your use of the Site, including without limitation any Submission sent by you and Claims alleging facts that, if true, would constitute a breach by you of these Terms of Use.
NOTICES AND ELECTRONIC COMMUNICATIONS
Except as explicitly stated otherwise, any notices you send to Go! Toys and Games LLC shall be sent by mail to: Legal Affairs, Go! Toys and Games LLC, 6411 Burleson Rd, Austin, TX 78744. In the case of notices Go! Toys and Games LLC sends to you, you consent to receive notices and other communications by Go! Toys and Games LLC posting notices on the Site or sending you an email at the email address you provided to us. You agree that all agreements, notices, disclosures, and other communications that Go! Toys and Games LLC provides to you in accordance with the prior sentence satisfy any legal requirement that such communications be in writing. Notice shall be deemed given 24 hours after the notice is posted on the Site or an electronic message is sent, unless the sending party is notified that the message did not reach the recipient. You agree that a printed version of these Terms of Use and/or any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms of Use to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
CALIFORNIA PRIVACY RIGHTS
California residents have specific rights regarding their personal information under the California Consumer Privacy Act (CCPA) and other California privacy laws. For detailed information on your rights, including how to request access to, delete, or opt-out of the sale of your personal information, please review our Privacy Policy. If you have any questions or requests concerning your California privacy rights, you may contact us at:
Go! Toys and Games LLC - California Privacy Rights
Legal Department
6411 Burleson Road
Austin, TX 78744.
California Do Not Track Disclosure: Do Not Track is a privacy preference that users can set in their web browsers. When a user turns on the Do Not Track signal, the browser sends a message to websites requesting that they not track the user. At this time, the Site does not respond to browser Do Not Track signals. We do honor opt-out preference signals sent through Global Privacy Control (GPC), as described in our Privacy Policy.
California Minor Content Removal: The Site is intended for use by individuals 18 years of age or older. If you are a California resident under 18 and have submitted content or information on the Site, you may request removal of that content by contacting us through our Contact page or by writing to the address above. Please note that your request does not ensure complete or comprehensive removal of the content, particularly if it has been shared or reposted by others.
NOTICE FOR CALIFORNIA RESIDENTS
Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice: If you have a question or complaint regarding the Site, please send an email to compliance@goretailgroup.com. You may also contact us by writing to Go! Toys and Games LLC, Legal Department, 6411 Burleson Road, Austin, TX 78744, or by calling us at 1-855-746-4263. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.
DISPUTES ā ARBITRATION AGREEMENT
Please read this carefully. It affects your legal rights. Any dispute of any kind between Go! Toys and Games LLC and you, including but not limited to any claim relating in any way to any advertisements, pricing, products, or services sold or distributed by Go! Toys and Games LLC, will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. You acknowledge that use of this Site constitutes a transaction in interstate commerce. The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement. This arbitration agreement survives termination of these Terms.
There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow the terms of these Terms of Use as a court would. All issues are for the arbitrator to decide, except that issues relating to the scope, enforceability, and interpretation of the arbitration provision are for the court to decide. All arbitration proceedings will be governed by the Commercial Dispute Resolution Procedures and the Supplementary Procedures for Consumer-Related Disputes (collectively, the "AAA Rules") of the American Arbitration Association (the "AAA"), as modified by these Terms of Use, and will be administered by the AAA.
Initiating Arbitration
To initiate arbitration, you must send a written notice ("Notice"), by first class or certified mail to Go! Toys and Games LLC Legal Department, 6411 Burleson Road, Austin, TX 78744. If Go! Toys and Games LLC intends to seek arbitration, Go! Toys and Games LLC will send a Notice to the most recent contact information you provided to us. The Notice must describe the nature and basis of the claim and the specific relief sought. If the parties cannot reach an agreement within 30 days from the receipt of the Notice, either party may initiate arbitration proceedings. A form to initiate arbitration proceedings is available on the AAA site at www.adr.org. In addition to filing this form with the AAA, the party initiating the arbitration must mail a copy of the completed form to the opposing party. You may send such a copy to Go! Toys and Games LLC at the address above, and Go! Toys and Games LLC will send such a copy to the most recent contact information you provided to us or to your attorney, if you have retained one.
Fees
For claims of $75,000 (US Dollars) or less, you will pay the filing fee specified in the AAA Consumer Arbitration Rules. Go! Toys and Games LLC will pay any additional required filing fees, and all administration and arbitrator fees (collectively, "Arbitration Fees") unless the arbitrator determines that your claim is frivolous. For claims over $75,000 (US Dollars), payment of the AAA filing fee and Arbitration Fees will be governed by the AAA Consumer Arbitration Rules.
Location & Procedure
If your claim is for $10,000 (US Dollars) or less, you may choose to have arbitration conducted solely on the basis of documents submitted to the arbitrator, via a telephone hearing, by an in-person hearing in the county of your residence, or as otherwise mutually agreed to by the parties. If your claim exceeds $10,000 (US Dollars), the location of the arbitration and the parties' right to a hearing will be determined in accordance with the AAA Consumer Arbitration Rules.
Arbitrator's Decision
The arbitrator's award shall be written, and binding on the parties and may be entered as a judgment in any court of competent jurisdiction. If you prevail in arbitration you will be entitled to an award of attorneys' fees and expenses, to the extent provided under applicable law. Go! Toys and Games LLC waives its right to seek attorneys' fees and costs in arbitration.
Class Action Waiver
YOU AND GO! TOYS AND GAMES LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITIES AND NOT AS PLAINTIFFS OR CLASS MEMBERS IN ANY PURPORTED REPRESENTATIVE, GROUP, OR CLASS ACTION OR ARBITRATION, OR IN THE CAPACITY OF A PRIVATE ATTORNEY GENERAL. Further, unless both you and Go! Toys and Games LLC agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative, group or class proceeding.
Opt-Out
You may opt-out of this arbitration agreement within 30 days of first accepting these terms by sending a written notice to Go! Toys and Games LLC's Legal Department at 6411 Burleson Road, Austin, TX 78744.
Jurisdiction
If for any reason a claim proceeds in court rather than in arbitration, we each waive any right to a jury trial. Exclusive jurisdiction and venue for any such action will be in the state and federal courts located in Travis County, Texas. These Terms of Use will be governed by Texas law, exclusive of any choice of law rules, except for the arbitration agreement, which is governed by the Federal Arbitration Act.
ADDITIONAL TERMS & CONDITIONS
In addition to the policies and guidelines located throughout the Site, the following policy is incorporated into these Terms of Use:
MISCELLANEOUS
These Terms of Use, including policies and information linked from or incorporated herein, constitute the entire agreement between you and Go! Toys and Games LLC with respect to the Site and supersede all prior or contemporaneous communications, agreements, and proposals with respect to the Site. No provision of these Terms of Use shall be waived except pursuant to a writing executed by the party against whom the waiver is sought. No failure to exercise, partial exercise of, or delay in exercising any right or remedy under these Terms of Use shall operate as a waiver or estoppel of any right, remedy, or condition. If any provision of these Terms of Use is held invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not be affected or impaired. You may not assign, transfer, or sublicense any of your rights or obligations under these Terms of Use without our express prior written consent. We will not be responsible for failure to fulfill any obligation due to causes beyond our control.
OUR ADDRESS
If you have any concerns about Go! Toys and Games or your use of the Site, please contact us with a detailed description, and we will try to resolve it.
Go! Toys and Games LLC, 6411 Burleson Road, Austin, Texas 78744, U.S.A.
Contact Us | 1-855-746-4263
OTHER HELPFUL INFORMATION