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Sales Tax, Regulatory Fees & Tax Exemptions

ACCESSIBILITY

OUR ACCESSIBILITY PROMISE

Sales tax is charged only on orders shipped to the states listed below. Charges for gift-wrap and shipping and handling must be included when sales tax is calculated where applicable.

Alabama Arizona Arkansas California Colorado
Connecticut Florida Georgia Idaho Illinois
Indiana Iowa Kansas Kentucky Louisiana
Maine Maryland Massachusetts Michigan Minnesota
Mississippi Missouri Nebraska Nevada New Jersey
New Mexico New York North Carolina North Dakota Ohio
Oklahoma Pennsylvania South Carolina South Dakota Tennessee
Texas Utah Vermont Virginia Washington
West Virginia Wisconsin Wyoming

GoToysAndGames.com does not currently collect sales or use tax on purchases made in all states. You may be responsible for paying sales or use tax depending on specific state guidelines.

Alabama purchasers: Seller has collected the simplified sellers use tax on taxable transactions delivered into Alabama and the tax will be remitted on the customer's behalf to the Alabama Department of Revenue. Seller's program account number is SSU-R012803215.

Texas purchasers: Texas sales tax is based on the sales tax rate of the seller's location. We are located in Austin, TX, therefore the Texas sales tax rate is 8.25%.


Unless you are shipping to one of the states in the chart above, you will not be charged sales tax. Your order can be processed online without any assistance from our Customer Service team.

If you are shipping to one of the states listed above, we recommend that you create an account online that includes your billing and shipping information. Send proof of your Tax Exempt status to us: EMAIL at gethelp@gotoysandgames.com or FAX to 512-369-6194 (ATTN: ORDER PROCESSING).

Include the following information in your message:
    Contact Name
    Daytime telephone number
    Email address
    Copy of your Tax Exempt Certificate

Once we receive the documentation above, we will update your account as tax exempt.
GoToysAndGames.com requires that customers provide proof of their tax exempt status once per calendar year.
On July 1st, 2022, the state of Colorado began imposing a retail delivery fee of $0.29 on all deliveries by motor vehicle to a location in Colorado with at least one item of tangible personal property subject to state sales or use tax. The retail delivery fee has the same requirements as the Colorado sales tax, though it isn't a part of the sales tax, but a separate fee and is applied per order. As of May 4, 2023, GoToysAndGames.com started charging the retail delivery fee for all US-based orders with the delivery address in Colorado. For additional information and FAQs, please visit Colorado Department of Revenue.

Please note that the retail delivery fee is non-refundable, which includes returned orders. Once an order ships, the retail delivery fee will not be refunded. Orders that are canceled before shipping will be refunded in full. Customers will not be charged this fee for replacement orders or exchanges.